This policy explains how we handle the information collected when you use our Shopify app InstaConnect. If you have any questions or concerns about our practices, please reach out to us at team@lccopen.tech.
By using the App, you agree to the terms described in this policy. If you do not agree, please refrain from using the App.
We gather information from you in two main ways:
This is information you voluntarily give us. It may include:
Your Shopify Store name
Your contact email address
Your Instagram username(s) connected to the App
Any other details you may choose to share with us
Our App also gathers certain information automatically:
Your IP address
Technical information about your device and browser (e.g., type, operating system, language)
Usage data showing how and when you interact with the App
Other technical data related to your usage
Important Note Regarding Your Customers: We do not interact with your customers' personal information. Our interaction is solely with you, the merchant, and we have no access to your customers' data through our app. However, please see the next section for information about how we track anonymized interactions with your feeds.
While we do not collect any personally identifiable information from your customers who view your Instagram feeds within your Shopify store, we do collect anonymized data regarding their interactions with those feeds. This includes:
The number of views on a particular feed or post
The number of clicks on links within the feed
This data is collected in an aggregated and anonymized manner and is used solely for the purposes of providing analytics to you, the merchant, to better understand your feed's performance and improve the user experience of the App.
Here's when we might share information:
With Your Consent: When you give us permission.
Service Providers: We engage with trusted service providers (e.g., hosting) who help us deliver our services. They are bound to protect your data.
Legal and Safety: When legally required (law enforcement, court order) or to ensure safety, prevent fraud, or protect our rights.
Business Transfers: In the context of a merger or sale, with proper security safeguards for your data.
Instagram API: When connecting your Instagram account, some information is shared with the Instagram API to retrieve your feed.
When you link your Instagram account to our App, we need permissions to view your profile, media, and posts. This access is solely to display your feed and does not allow us to save your Instagram login details. Instagram's privacy policy outlines their data handling practices. We strongly advise you to familiarize yourself with their policies.
Outside of connecting to Instagram through their official channels, our App works independently and does not redirect you to any third-party websites or services. We do not sell, share, or transfer your information to third-party marketing agencies.
We keep your data only as long as necessary for the purposes outlined in this policy or as legally required. Once there's no longer a need to keep the data, we will safely delete or anonymize it.
We take security seriously and use industry-standard measures to protect your information. However, no method of transmission over the internet is 100% secure, so while we strive to protect your information, we cannot guarantee it is completely safe.
We do not knowingly collect information from children under 18. If you are a parent or guardian and believe your child has provided us with personal data, please contact us so that we may remove it.
You have various rights regarding your personal data:
Access: The right to request copies of your data.
Correction: The right to request corrections to your data.
Deletion: The right to request that we delete your data.
Object: The right to object to how we use your data.
Restriction: The right to limit how we use your data.
Portability: The right to receive your data in a structured format.
Withdrawal: The right to withdraw consent.
For Users in the EEA and California: If you reside in the European Economic Area (EEA) or California, you have additional rights under the GDPR and CCPA. Please see our FAQ or contact us to learn more.
To exercise these rights, please contact us at team@lccopen.tech. We might need to verify your identity.
Our App does not currently recognize or respond to Do-Not-Track signals from your web browsers.
We may update this policy as necessary. We'll revise the "Effective Date" at the top of this page, and where appropriate we may also communicate any substantial changes. You should check this page from time to time to stay informed.
Your information may be transferred to and stored on servers located outside your country. By using this App, you consent to the transfer and storage of your information outside your jurisdiction.
If you have any questions or concerns about this policy, please contact us at: team@lccopen.tech
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